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About Us


Crystal Prado is the owner and senior accountant at ThinkForward Accounting and has over 15 years of Accounting experience. Before becoming an accountant, Crystal spent time in the US Navy as boatswain mate and traveled the world before she decided to hang up her hat and join the civilian world. Since then she has done medical billing in the healthcare industry, and eventually became controller of a growing home health agency. With accounting as a new found passion she pursued her bachelors and her eventually her Master’s degree in Professional Accounting. She is also a QuickBooks Online Advanced ProAdvisor and her specialties range from QuickBooks Online training to cleaning up books for small businesses.


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Kylie Nyboer is a certified QuickBooks Online ProAdvisor and bookkeeper with full time accounting experience since 2015, running her own firm in both Hawaii and California, and several years prior to that in administrative positions requiring her accounting skills as well. She has an eye for detail and loves to deal with data, so she often catches things or fixes errors that otherwise went unnoticed or unfixed. She has a background in marketing which shows in the well-rounded care she provides her clients. Her experience in a wide range of industries (Computer hardware, off-grid products, wholesale flowers, e-commerce, construction, real estate and more) allows her to apply all that she’s learned through her clients, which helps her provide the top-rated level of service that ThinkForward Accounting offers.

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Jen Rose has been bookkeeping consistently since 2013. Prior to that, it was off and on for many years, adding to her overall experience of 18+ years. She has completed several accounting courses as well as the QuickBooks Online ProAdvisor certification. She’s worked with private sector small companies, including several dentists, a chiropractor, a gluten free bakery, and various contractors, just to name a few. Her training and certification, together with her many years experience, make her a valued member of the bookkeeping team at ThinkForward Accounting. 

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Britton Neptune has been with ThinkForward Accounting for just over a year but has brought with her excellent administrative and organizational skills from her background in early childhood development and management of a print marketing department. She has been a valuable asset to our bookkeeping team and continues to offer her skills in administrative support as needed. 

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